PruACCESS
Pay Premium
- Dial *365*778#
- Choose 2 For Existing Policy Servicing
- Choose option 1 to Pay Premium
- Choose preferred policy
- Enter amount to pay
Manage Account (Reset Pin)
- Dial *365*778#
- Choose 2 For Existing Policy Servicing
- Choose option 3 to Manage Account
- Choose option 1 to Create or Reset Pin
Manage Account (Change Pin)
- Dial *365*778#
- Choose 2 For Existing Policy Servicing
- Choose option 1 to Pay Premium
- Choose option 2 to Change Pin
- Enter current pin
- Enter new pin
Manage Account (Update Email)
- Dial *365*778#
- Choose 2 For Existing Policy Servicing
- Choose option 3 to Manage Account
- Choose option 3 to Update Email
- Enter new email address
Policy Enquiry
- Dial *365*778#
- Choose 2 For Existing Policy Servicing
- Choose option 2 for Self Service
- Enter pin
- Choose option 2 for Policy Enquiry
- Choose preferred policy
Request Statement
- Dial *365*778#
- Choose 2 For Existing Policy Servicing
- Choose option 2 for Self Service
- Enter pin
- Choose option 2 to Request Statement
- Choose preferred policy
